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Watson Business Accountants has elected to abide by the National privacy Principles established under the privacy Amendment (Private Sector) Act, 2001 demonstrating our commitment to privacy.

Why personal information is collected?

As Chartered Accountants we are subject to certain legislative and regulatory requirements which necessitate us obtaining and holding detailed personal and financial information about you.

Our ability to provide you with comprehensive accounting, taxation and financial advice is dependent on us obtaining certain personal information about you. We acknowledge and understand the nature and sensitivity of your personal information and are committed to protecting your privacy.

Collection of Information Policies

We will only collect, maintain and use Personal Information about you if it is necessary for us to adequately provide to you the services you have requested.
We will not collect any personal information about you except when you have knowingly provided that information to us or authorised a third party to provide that information to us.

Generally collection of your personal information will be effected in either face to face interviews, over the telephone, e-mail, mail, courier. From time to time additional and/or updated personal information may be collected through one or more of those methods.

Failure to provide the personal information required in order to provide to you the services you have requested, may expose you to higher risks in respect of the recommendations made to you and may affect the adequacy or appropriateness of advice we give to you.

Information Use and Disclosure Policies

We will not use or disclose Personal Information collected by us for any purpose other than the purposes for which it was provided or secondary related purposes in circumstances where you would reasonably expect such use or disclosure. If however it is required to use the information for an additional but related purpose, we will obtain your consent to do so.

We are required under the Accounting Practice Statements of the Institute of Chartered Accountants to make certain information available for inspection by the Institute on request to ensure ongoing compliance with mandatory professional standards.

This may involve the disclosure of your personal information We may be required by law to release your personal information to the Australian Tax Office and other government entities and must co-operate fully.

Document storage and security policies and practices

Your personal information is generally held in your client file. Information may also be held in a computer database.

We will at all times seek to ensure that the personal information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure. At all times your personal information is treated as confidential and any sensitive information is treated as highly confidential.

In the event you cease to be a client of Watson Business Accountants any personal information which we hold about you will be maintained in a secure off site storage facility for a period of 7 years in order to comply with legislative and professional requirements, following which time the information will be destroyed.

Access and maintaining your information

We undertake to provide you with access to your information provided your request is reasonable and provided we are not precluded from doing so by any law or proceedings, legal or otherwise. Access would be by either copies of the information requested, allowing you to inspect the information or providing you with an accurate summary of the information held.

We will make all efforts to ensure that personal information that we hold is accurate, complete and up-to-date. We encourage you to contact us in order to update any personal information we hold about you. Please contact your regular Watson Business Accountants representative in the first instance or alternatively the privacy Officer in your state.

We wish to advise that government bodies impose penalties for failing to update their databases of changes to information. If we act as your agent in respect of notifying those relevant bodies, we must be advised of the relevant change immediately (and preferably before the change).

Contacting Us

Making a privacy complaint

If you wish to complain about any breach or potential breach of this privacy policy or the National privacy Principles, you should contact us by any of the methods detailed below and request that your complaint be directed to the privacy Officer. Your complaint will be considered within 7 days and responded to. It is our intention to use our best endeavours to resolve any complaint to your satisfaction, however, if you are unhappy with our response, you are entitled to contact the Office of the privacy Commissioner who may investigate your complaint further.

Contact Details

Email: admin@wba.com.au